02. Sales Call Preparations - Mastering Call Preparation

Introduction

Welcome to our lesson on mastering call preparation. We'll explore vital techniques to ensure success in high-ticket sales conversations, whether you're conducting the call yourself or managing a sales team.

Mindset and Environment

• Quiet Room: Ensure a distraction-free environment
• Use Headphones: Utilize a phone with headphone capability
• Hands-Free: Keep hands free for note-taking
• Notebook and Pen: Have writing materials ready

Recording the Call

• Phone: Use apps like TapeACall
• Zoom: Record directly within the platform
• Skype: Utilize tools like eCamm Recorder

Using a Dialer

Implement a dialer system to streamline the calling process and reduce manual errors.

Preparing Materials

• Print the Survey Application: Have a physical copy ready
• Pre-Call Information: Send clients program outlines, testimonials, and call reminders

Managing Emotional Baggage

• Release attachment to call outcomes
• Avoid a needy attitude during conversations

Call Timing

• Be punctual: Call exactly at the scheduled time
• Emphasize timeliness in pre-call information

The Right Mindset

Approach each call with a clear, focused, and professional mindset. Your attitude can significantly impact the conversation's outcome.

Sending Pre-Call Information

Provide clients with relevant information before the call to set expectations and filter out uninterested prospects. This can include:

• Program outlines
• Testimonial videos
• Call time and date reminders

Conclusion

Mastering call preparation is crucial for successful high-ticket sales conversations. By focusing on the right mindset, creating an optimal environment, and thoroughly preparing materials and information, you set the stage for effective and professional interactions with potential clients.

Keep pushing forward and executing your plan. You've got this!

Cheers,
Kathleen